Exclusive Seller Agreement

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  • Overage Quantity Rejection

    Overage Quantity Rejection occurs when Amazon sellers send more inventory than allowed, leading to potential rejections at fulfillment centers. This can increase costs and impact seller performance. Effective inventory management is essential to avoid these issues.

  • Seller Fulfilled Prime (SFP)

    Seller Fulfilled Prime (SFP) allows Amazon sellers to fulfill Prime orders from their own warehouses, offering free two-day shipping while maintaining inventory control. Meeting performance metrics enhances visibility and drives higher sales among Prime members.

  • Order Defect Rate (ODR)

    Order Defect Rate (ODR) is a vital metric for Amazon sellers, reflecting the percentage of orders with negative feedback, claims, or chargebacks. Keeping ODR below 1% is essential for maintaining seller performance and eligibility for the Buy Box.

  • FBM Returns Fraud Detection

    FBM Returns Fraud Detection is essential for Amazon sellers using the Fulfilled by Merchant (FBM) model. By monitoring return patterns and analyzing customer behavior, sellers can identify fraudulent activities, protect profits, and enhance customer satisfaction.