Global Seller Program

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  • Customer Return Window

    The Customer Return Window on Amazon allows customers to return items within 30 days of delivery for refunds or exchanges. For sellers, understanding this window is vital for effective inventory management and maintaining positive seller metrics.

  • Customer Service Level Agreement (SLA)

    A Customer Service Level Agreement (SLA) is essential for Amazon sellers, defining service expectations like response and resolution times. A well-structured SLA enhances customer satisfaction, reduces negative feedback, and improves seller performance metrics, fostering trust and loyalty.

  • Amazon Inventory Replenishment

    Amazon Inventory Replenishment is essential for sellers to maintain stock levels and prevent lost sales. By monitoring sales trends and using tools like the Inventory Performance Index (IPI), sellers can optimize their restocking strategies, enhance efficiency, and boost customer satisfaction.

  • Checkout Abandonment Rate Optimization

    Checkout Abandonment Rate Optimization is essential for Amazon sellers aiming to boost sales. By enhancing the user experience, simplifying checkout steps, and addressing common pain points, sellers can significantly reduce cart abandonment and increase conversions.

  • Amazon Keyword Insertion

    Amazon Keyword Insertion is essential for sellers aiming to improve product visibility and search rankings. By strategically placing relevant keywords in listings, sellers can attract more buyers and enhance conversion rates, driving sales in a competitive marketplace.

  • Amazon Catalog Services

    Amazon Catalog Services is essential for sellers to manage and optimize product listings effectively. By accurately representing products, sellers enhance visibility, drive sales, and choose the best fulfillment strategies like FBA or FBM to maximize success.