Explore our Seller Glossary, your go-to resource for essential terms and concepts in selling. Enhance your knowledge and boost your sales skills today! 📈
Close Listing (Inventory) on Amazon allows sellers to make a product listing inactive, preventing customer purchases. This is essential for managing inventory, especially during stock depletion or seasonal changes, while retaining the option to reactivate listings later.
Image Zoom Optimization is essential for Amazon sellers, enhancing product listings with high-quality images that allow customers to closely examine details. This practice boosts customer experience and significantly increases conversion rates, driving more sales.
The Amazon Fulfillment SLA defines the expected delivery timelines for sellers using Amazon’s logistics services, impacting customer satisfaction and seller performance. Adhering to this SLA is crucial for maintaining account health and maximizing sales potential.
Amazon Seller Support Ticketing enables sellers to efficiently communicate with Amazon’s support team about issues like account health and listing problems. By submitting detailed support tickets, sellers can track inquiries and receive timely updates, ensuring smooth operations and compliance.
Amazon Customer Returns are a critical aspect for sellers, affecting inventory management, profitability, and customer satisfaction. Understanding the return process helps sellers mitigate risks, improve product offerings, and maintain account health.
Amazon Tax Settings Configuration is vital for sellers to ensure compliance with tax regulations. By accurately setting tax rates and utilizing the Marketplace Tax Collection feature, sellers can automate tax calculations, enhance customer transparency, and avoid penalties.
Order Defect Rate Management is essential for Amazon sellers to maintain account health. By monitoring and minimizing the Order Defect Rate (ODR), sellers can enhance customer satisfaction, avoid account suspension, and drive sales growth through exceptional service and timely shipping.
Amazon Global Selling Fees are vital for sellers expanding internationally. These include selling plan fees, referral fees ranging from 6% to 45%, and fulfillment fees for storage and shipping. Understanding these costs is essential for pricing and profitability.
Product Safety Investigations on Amazon assess the compliance of seller products to ensure consumer safety. Sellers must adhere to safety standards and maintain documentation to avoid penalties, fostering trust and protecting their business.
Merchant Fulfilled Prime (MFP) enables Amazon sellers to fulfill orders from their own warehouses while offering Prime shipping benefits. This program enhances product visibility, attracts more buyers, and allows sellers to maintain control over their logistics.
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