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  • Customer Service Level Agreement (SLA)

    A Customer Service Level Agreement (SLA) is essential for Amazon sellers, defining service expectations like response and resolution times. A well-structured SLA enhances customer satisfaction, reduces negative feedback, and improves seller performance metrics, fostering trust and loyalty.

  • Estimated Delivery Windows

    Estimated Delivery Windows are vital for Amazon sellers, as they determine when customers can expect their orders. Accurate delivery estimates enhance customer satisfaction, improve sales performance, and reduce order inquiries, making it essential to regularly update these windows.

  • Anti-Counterfeit Measures

    Anti-Counterfeit Measures are vital for Amazon sellers to safeguard their brands from counterfeit products. By utilizing tools like Brand Registry, product serialization, and the Transparency program, sellers can effectively monitor and protect their listings, ensuring authenticity and enhancing customer trust.

  • Condition Notes Best Practices

    Condition Notes Best Practices are vital for Amazon sellers to boost transparency and customer satisfaction. Providing detailed descriptions of product conditions helps reduce returns, builds trust, and enhances search visibility, ultimately improving sales performance.