chargebacks

  • Fraudulent Order Blocker

    A Fraudulent Order Blocker helps Amazon sellers prevent fraudulent transactions by identifying suspicious orders through various criteria. This tool reduces chargebacks and financial losses, protecting the seller’s reputation and enhancing customer experience.

  • Order Defect Rate (ODR)

    Order Defect Rate (ODR) is a vital metric for Amazon sellers, reflecting the percentage of orders with negative feedback, claims, or chargebacks. Keeping ODR below 1% is essential for maintaining seller performance and eligibility for the Buy Box.

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