Amazon FBA Customer Service Standards

Amazon FBA Customer Service Standards are vital for sellers to ensure timely order processing, accurate inventory management, and effective communication with customers. Meeting these standards enhances seller reputation, boosts customer satisfaction, and drives sales on Amazon.

Seller Fulfilled Prime Requirements

Seller Fulfilled Prime Requirements enable Amazon sellers to offer Prime shipping while managing their own fulfillment. To qualify, sellers must achieve high performance metrics, including 95% on-time shipments and 99% order defect rates, ensuring customer satisfaction and increased visibility.

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