Customer Service

  • Amazon BB Selling

    Amazon BB Selling is the practice of leveraging the Buy Box feature to boost sales on Amazon. Winning the Buy Box enhances visibility and sales opportunities, requiring competitive pricing, high seller ratings, and excellent customer service. FBA sellers often have an advantage in this competitive space.

  • Negative Seller Feedback Management

    Effective Negative Seller Feedback Management is vital for Amazon sellers to maintain a strong reputation. By actively addressing customer concerns and analyzing feedback trends, sellers can enhance their operations, improve ratings, and drive sales growth.

  • Buy Box Rotation Frequency

    Buy Box Rotation Frequency is essential for Amazon sellers as it determines how often the Buy Box is awarded to different sellers. Factors like pricing, seller ratings, and fulfillment methods influence this rotation, impacting visibility and sales. Optimize these elements to enhance your chances of winning the Buy Box and boosting profitability.

  • Amazon Merchant Fulfilled Prime (MFP)

    Amazon Merchant Fulfilled Prime (MFP) enables sellers to provide Prime shipping benefits while managing their own fulfillment. This program enhances product visibility, attracts more Prime members, and increases sales, all while maintaining control over inventory and shipping processes.

  • Buy Box Ownership Algorithm

    The Buy Box Ownership Algorithm is vital for Amazon sellers, as it determines which offer is highlighted in the Buy Box. Factors like competitive pricing, shipping speed, and seller performance are crucial for winning the Buy Box and boosting sales.

  • Amazon Merchant Fulfilled Prime Eligibility

    Amazon Merchant Fulfilled Prime Eligibility allows sellers to qualify for the Prime badge while fulfilling orders independently. To succeed, sellers must maintain a 95% on-time shipment rate and a less than 1% order defect rate, enhancing visibility and driving sales.

End of content

End of content