negative feedback - Pro Seller Lab

Feedback Suppression Request

A Feedback Suppression Request allows Amazon sellers to appeal for the removal of negative or neutral feedback that may harm their reputation. By providing clear evidence and adhering to Amazon’s policies, sellers can protect their ratings and improve visibility.

Amazon Performance & Account Health

Amazon Order Defect Rate Management: Keep Your Account Safe

Managing your Order Defect Rate (ODR) is crucial for maintaining a healthy seller account on Amazon. This article explores the components of ODR, factors contributing to it, and effective strategies to reduce defects and enhance customer satisfaction.