Order Defect Rate

  • Amazon Buy Box Eligibility

    Amazon Buy Box Eligibility is crucial for sellers as it determines their visibility and sales potential. Key factors include maintaining high seller performance metrics, utilizing Fulfillment by Amazon (FBA), and ensuring competitive pricing.

  • Order Defect Rate (ODR)

    Order Defect Rate (ODR) is a vital metric for Amazon sellers, reflecting the percentage of orders with negative feedback, claims, or chargebacks. Keeping ODR below 1% is essential for maintaining seller performance and eligibility for the Buy Box.

  • Amazon Delivery Window

    The Amazon Delivery Window is the timeframe for product delivery after an order is placed. For sellers, meeting this window is vital for customer satisfaction, impacting sales performance and visibility in search results. Optimize delivery methods to enhance conversion rates.

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