Order Defect Rate

  • Seller Fulfilled Prime Metrics

    Seller Fulfilled Prime Metrics are essential performance indicators for Amazon sellers in the Seller Fulfilled Prime (SFP) program. Key metrics like on-time shipping rate and order defect rate help maintain Prime eligibility, enhance customer satisfaction, and drive sales growth.

  • Amazon FBA Customer Service Standards

    Amazon FBA Customer Service Standards are vital for sellers to ensure timely order processing, accurate inventory management, and effective communication with customers. Meeting these standards enhances seller reputation, boosts customer satisfaction, and drives sales on Amazon.

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