Order Defect Rate

  • Amazon Seller Rating System

    The Amazon Seller Rating System evaluates seller performance through customer feedback and order fulfillment metrics. Ratings range from 1 to 5 stars, impacting visibility, eligibility for Amazon Prime, and overall sales. A strong rating fosters customer trust and loyalty.

  • Order Defect Rate (ODR) Audit

    An Order Defect Rate (ODR) Audit is essential for Amazon sellers to evaluate customer satisfaction metrics. By analyzing negative feedback, A-to-Z claims, and chargebacks, sellers can enhance product quality and optimize processes, ensuring compliance and boosting sales.

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