The A-to-z Guarantee is essential for Amazon sellers, providing customer protection and ensuring satisfaction with purchases. By effectively managing claims, sellers can enhance their reputation, reduce disputes, and improve overall sales performance.
The Customer Return Window on Amazon allows customers to return items within 30 days of delivery for refunds or exchanges. For sellers, understanding this window is vital for effective inventory management and maintaining positive seller metrics.
Refund Processing Time is the period Amazon sellers have to issue refunds after a return is initiated. Sellers must process refunds within two business days to maintain customer satisfaction and comply with Amazon policies, avoiding negative feedback.
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