The Amazon Seller Rating System evaluates seller performance through customer feedback and order fulfillment metrics. Ratings range from 1 to 5 stars, impacting visibility, eligibility for Amazon Prime, and overall sales. A strong rating fosters customer trust and loyalty.
Account Suspension on Amazon can temporarily or permanently disable a seller’s account due to policy violations. This leads to loss of product listings and order fulfillment. Sellers must address the root causes and submit a Plan of Action for reinstatement.
The Enhanced Refund Policy on Amazon allows sellers to provide a more flexible return window and efficient refund process, boosting customer satisfaction. This leads to increased trust, positive feedback, and ultimately higher sales and brand reputation.
Glance Views are vital for Amazon sellers, reflecting how often a product listing is viewed. This metric helps assess product visibility and customer interest, guiding sellers in optimizing listings and enhancing marketing strategies to boost sales.
A Delivery Exception on Amazon signifies an unexpected issue that delays package delivery, such as address inaccuracies or weather conditions. Sellers must monitor these situations closely and communicate with customers to maintain satisfaction and protect account health.
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