Contact Response Time is essential for Amazon sellers, impacting their seller performance rating and customer satisfaction. Responding within 24 hours fosters trust, enhances the customer experience, and boosts sales performance through positive reviews.
Box Content Information is essential for Amazon sellers, detailing the items in each shipment. Accurate documentation ensures compliance, enhances inventory management, and improves customer satisfaction by facilitating correct deliveries and efficient tracking.
Order Fulfillment Rate is vital for Amazon sellers, reflecting the percentage of orders fulfilled on time. A high rate boosts seller performance ratings and customer satisfaction, while a low rate risks account health and potential suspension. Focus on inventory management and reliable shipping to optimize this metric.
Average Handling Time (AHT) is vital for Amazon sellers, impacting order fulfillment efficiency and customer satisfaction. Lower AHT enhances seller performance ratings, boosts visibility in search results, and can improve eligibility for Prime status.
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