The Amazon Product Quality Score measures the quality of product listings based on customer reviews, ratings, and return rates. A higher score boosts visibility and sales, making it crucial for sellers to focus on quality and customer feedback for success.
Policy Violation Appeals allow Amazon sellers to contest account suspensions or listing removals due to policy breaches. A well-structured appeal, detailing the violation, corrective actions, and prevention plans, is essential for restoring business operations.
The Amazon Fulfillment SLA defines the expected delivery timelines for sellers using Amazon’s logistics services, impacting customer satisfaction and seller performance. Adhering to this SLA is crucial for maintaining account health and maximizing sales potential.
Order Defect Rate Management is essential for Amazon sellers to maintain account health. By monitoring and minimizing the Order Defect Rate (ODR), sellers can enhance customer satisfaction, avoid account suspension, and drive sales growth through exceptional service and timely shipping.
Amazon Seller Account Settings are essential for effective management of your selling operations. By customizing your Account Info and Payment Information, you enhance compliance, optimize performance, and ensure secure financial management on the platform.
Amazon Case Logs are crucial for sellers to track customer service interactions and manage account issues. By maintaining detailed records, sellers can ensure timely resolutions, improve performance, and enhance compliance with Amazon’s policies.
The Buy Box Rotation Algorithm is essential for Amazon sellers, determining which offers appear in the Buy Box. Factors like price, shipping speed, and seller performance influence visibility and sales, making optimization crucial for success.
Customer Returns Management is essential for Amazon sellers, focusing on efficient handling of returns to enhance customer satisfaction and protect reputation. By analyzing return data and optimizing product offerings, sellers can drive repeat business and improve performance.
Amazon Unfulfilled Orders are orders that remain unprocessed or unshipped, impacting seller performance and customer satisfaction. Effective management of these orders is essential to maintain a positive seller rating and ensure operational efficiency.
The Account Health Policy on Amazon is vital for sellers, focusing on key metrics like order defect rate, cancellation rate, and late shipment rate. Monitoring these indicators ensures compliance, protects account status, and enhances customer trust, driving sales success.
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